UX Firm: Your Atlanta-based solution for usability research and testing.

UXfirm FAQ

Frequently Asked Questions

UX Best Practices

You may have questions about UX best practices, usability tests, heuristic evaluations, and other types of UX research. We have answers!

If you’re new to the principles and practices of usability research or you’ve tried some UX techniques but are not familiar with others, you probably have some of the same questions we get from prospective and current clients. We’re developing these FAQs to answer your questions. Check back again to see more as we continue the process.

What is usability testing?

What is heuristic evaluation?

What is ethnographic research?

What is a diary study?

You may also have questions about UX Firm, our services, and our approach to working with you to unlock your users’ experience.  We’re happy to answer these, too.

Contact us and we’ll be back to you within one business day.