Can you do in-person usability testing safely in a COVID world? You betcha! I have just completed my second study and have the next one coming up soon. Let me tell you how I did it. Testing in a COVID-protected usability lab Acrylic panels separate the...
CUE-10 study debates the pros and cons of moderation style in usability testing A recent CUE study (Comparative Usability Evaluation 10), led by Danish UX researcher Rolf Molich, brought 16 UX researchers together in Boston to debate the pros and cons of moderation...
The good news is that CEOs are increasingly aware of the value of UX research in product development. The bad news is that their Number 1 challenge remains funding for research, coupled with getting the research into the development process. In other words, they...
This is a good example of how user insights drove the design of a new customer portal. An Atlanta-based manufacturing company wanted to add an eCommerce portal to its website so that customers could log in, access pricing, check inventory, and place and track orders....
Background The Global Enteral Device Supplier Association (GEDSA) is a non-profit trade association formed to establish a voice for addressing issues that face enteral device manufacturers, suppliers, and distributors, and to help introduce international standards for...
