Work with the best in the business

Our small, senior-level team comprises the top researchers in our field.

Because we are small, we can price our services very competitively, without sacrificing quality.

We take a multi-disciplinary approach to every project. We match the right expertise from our team members in user experience research solutions with proven successes across multiple platforms and devices.

We wrote the book on usability testing! Usability Testing: Ready, Set . . . Test! is now available in a fully updated 2nd edition. Our methodology for usability research is based on the principles and practices in this book.

Praise for Usability Testing Essentials

“Beg, borrow, buy, or steal a copy of Usability Testing Essentials. This is as good a book on usability testing as you are going to find, and it will provide practical guidance regardless of your experience level.”
—Review in User Experience Magazine

Usability Testing Essentials offers readers a wealth of knowledge based on Barnum’s experience as a consultant and educator. It provides an uncommonly thoughtful and well-researched introduction to the field of usability.”
Review in Technical Communication

This is one of the best non-fiction books I‘ve ever read (and it’s had some stiff competition). It was an absolute pleasure to read.

This is a magnificent book, and covers every conceivable type of testing ranging from small

groups, large groups, international groups, groups in a lab/not in a lab, remote groups, testing run by someone else using your test plan and so on. I cannot think of any facet of testing that isn’t included in this comprehensive book.

—Review in Southern Communicator, Australian and New Zealand Journal of Technical Communication

Contact UX Firm today to request a customized proposal for services.