Our Services

User Experience – UX Services

UX Firm is a usability company that provides a full portfolio of user experience research tools to fit the needs of your project. Wherever you are in requirements gathering, development, pre-launch, or post-launch, we can provide the right UX tool or set of research tools to build user experience into effective product designs.

  • Usability testing
  • Remote usability testing
  • Participant recruiting
  • Field studies & contextual inquiries
  • Heuristic review & assessment
  • In-depth interviews
  • Focus group studies
  • Persona development
  • Diary studies
  • Surveys
  • Usability testing
  • Remote usability testing
  • Participant recruiting
  • Field studies & contextual inquiries
  • Heuristic review & assessment
  • In-depth interviews
  • Focus group studies
  • Persona development
  • Diary studies
  • Surveys

Our Usability Research Toolkit

Whether e-commerce, B2B, enterprise, or startup, many of our clients come to us during the development of their mobile and website projects to discover how technology is perceived during users’ interactions with it. Others come even before development begins.

UX Firm provides user research for mobile testing, website testing, applications testing, software testing, and hardware testing, including medical devices. We perform usability testing anywhere and everywhere with our mobile lab for in-person or remote studies.

We can provide qualitative and quantitative research for any and all of our studies. And we can use our qualitative and quantitative research results to help you create customer journey maps and personas.

With turnkey solutions or specific support for your internal team during any phase of research, you can count on UX Firm to deliver research that reveals your users’ true experiences.  Our recommendations turn research findings into action.

You can count on UX Firm for expert reviews, longitudinal diary studies,  card sorting for information architecture, and much more.

Contact us to see how we can help you get to know your users.