UX Research and UX Consulting

Atlanta Based Usability Experts with Worldwide Reach

COVID-19 Announcement

We are conducting face-to-face usability tests in a usability lab following all CDC guidelines to protect participants and our team. Contact us to learn how we do it.

Who We Are

We are your usability research experts.

We are a small boutique UX consulting firm providing decades of user experience research and usability testing to support your goals and deliver on your expectations.

Our team comprises the top researchers in our field.  Our small size allows us to provide hands on, personal attention for every aspect of your UX research project.

What We Do

We do user research and we’ve been doing it for decades.

UX Firm provides a full portfolio of UX research tools and methods to fit the needs of any project and any budget.

Wherever you are in requirements gathering, product development, pre- or post-launch, our user research consulting firm can provide the UX tools to build user experience into product designs that meet users’ needs and your goals.

How We Do It

We work with companies large and small.

Whether you are a Fortune 500, a small company, or a startup, we learn your goals and match the method that scales to your project and timeline.

Our services include participant recruiting, expert moderating of usability testing sessions, detailed data collection and analysis of findings, and evidence-based recommendation reports.


Our UX Research Consulting Services

UX Consulting Firm

UX Strategy & Consulting

Whatever stage your product is in, we create a UX strategy to build user experience into effective product design. We will help you with determining your research goals, the kind of data you need to collect to answer your questions, and the research method to make it happen.  All within your budget requirements.


User Research

User Research

We have over a dozen UX research tools in our UX Toolkit, including usability testing (face-to-face and remote), human factors validation testing for medical devices, heuristic evaluation/expert reviews, card sorting, diary studies, site visits/contextual inquiry, persona development, surveys, focus groups, and more. 

Usability Testing

Usability Testing Services

Our most popular UX research method is user testing.  We conduct one-on-one, in-person testing and remote usability testing.  We work with you to determine which formats are best for your product and wherever it is in the timeline of development, as well as what works for your budget.

usability testing medical devices

Human Factors Validation Testing
(Usability Testing for Medical Devices)

Medical device human factors validation testing requires strict procedures following the Guidelines issued by the FDA and IEC to validate the safe and effective use of medical devices. UX Firm has a proven track record of delivering effective test protocols for FDA review, high quality formative and summative usability evaluations, and highly detailed reports to be used in FDA 510(k) and De Novo pre-market submissions.


We partner with companies large and small

UX Firm partners with Fortune 500 companies to startups around the world to bring important data to decision-making.  Regardless of the size of the company or the scale of the project, every company wants its investment in product and service development to pay off. That’s where we can help.

UX Firm has successfully guided clients through comprehensive user research projects and single usability studies.  UX Firm’s toolkit of usability services includes UX research, usability testing, and customized team training.

As a UX research company, we can provide a turnkey solution or support a single aspect of your research project. We get in where we fit in.

Here are some of our recent clients, both large and small.